Returns & Exchanges

Returns Policy

Your satisfaction is our priority! If you’re not completely happy with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Here are the details:

·      Eligibility: To be eligible for a return, items must be unused, in their original packaging, and include all accessories and tags.

·      Return Process: To initiate a return, please contact our customer service team at support@bennysbigfish.com. We will provide you with a return authorization and instructions.

·      Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days.

·      Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

If you have any questions regarding shipping or return, please feel free to contact us!

Contact: support@bennysbigfish.com